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How do I protect my account from being accessed by unauthorized
users? |
- Create unique passwords
- Never give out your passwords
- Always access with a trusted
computer, with an updated anti-virus software installed.
- Never click on a link in an
email, even if it came from your friend.
- Send us an email if you
suspect a fake email or a fake web site.
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Am I
allowed to have multiple GwebCash accounts? |
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Yes. You may open
as many EG account as you wish as long as each account has its
own unique e-mail address. |
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Now that I opened my GwebCash account, how do I put funds into
it? |
| You may
receive payments to your account from other users or you may
fund your account using the services of our
global network of exchange providers
that would be happy to exchange your national currency
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How do I convert Liberty Reserve, Pecunix, or Webmoney into
GwebCash? |
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Our exchange providers are more
than happy to exchange your funds stored in a different payment
system and put them into your account |
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I have USD in my account and I need it to be converted to Euro
or other currency. How do I go about this? |
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Please note that
you can not exchange GwebCash USD and GwebCash EURO or any other
currencies inside of your GwebCash account. You need to purchase
each currency separately or exchange it through one of the
independent exchange providers listed in
our exchangers list. |
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Which is the fastest, the most trustworthy and the cheapest
exchange provider? |
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You can find a list
of established and professional exchange providers on the
"Exchangers" page. |
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What is an Exchange Provider? How do I work with an Exchange
Provider to fund |
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An
exchanger is a person or company
who, for a fee, exchanges cash, credit cards and a variety of
other items (i.e. other digital or electronic currencies) into
the type of currency requested by an individual or company.
Remember that each exchanger listed
is an independently owned and operated business. They each have
their own sets of policies, procedures, fees and funding methods
to meet their market demand. They are also located and serve
various jurisdictions in various countries. You should do your
own due diligence to determine which exchanger will best fit
your needs relating to funding options. |
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I have not received my verification e-mail or any other e-mail
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Please check your
SPAM/Junk e-mail folders. |
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I would like to change my e-mail address but the PROFILE form
does not allow this. What should I do? |
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E-mail addresses
can not be updated by users themselves for security reasons.
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I have made a mistake in my date of birth. What can I do about
it? |
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Date of birth is
used for verification purposes and can not be updated. |
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Someone claims to have sent a payment to my account but funds do
not appear in my account history or in my account balance. What
is wrong? |
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Please note that
all payments between account holders are instantaneous. Every
time the payment is made a unique transfer batch number is
generated and is displayed in your account history. Account
holders can provide this number to each other as proof of their
payment. Please note, that if company refuses to provide you
with the transfer batch number or provides you with the fake one
- the payment, most likely, was never made. |
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The company lists your logo or announces that they are working
with GwebCash. Can this be verified in any way?
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Any such claim is
FALSE. Please note that GwebCash is owned and operated
independently of any other business or company. If you have any
questions about performance of a certain company or about any
products and services that they offer - you need to contact that
company directly. The mere fact that a vendor chooses to accept
on his web site as a form of payment does not add legitimacy or
credibility to any business entity. |
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